Keele Practice

Keele Practice 2024-03-27 Person 4 5 0

Felt involved in my care.

Lovely practise

Keele Practice 2024-03-27 Person 4 5 0

I know things have changed since covid reared its ugly head. And it is sometimes difficult to get an app. with a doctor . But I had an excellent consultation with Doctor Clarson. Looking back a few years I have never waited so long to secure a face to face meeting.

Nothing really, I have always felt very lucky to be able to call on a doctor, when I’m ill.

Keele Practice 2024-03-25 Person 4 5 0

Appointments can be difficult to get / inconvenient timing but that's understandable. Everything else was otherwise perfect. Super helpful and friendly staff.

Not much can be done about high demand I suppose.

Keele Practice 2024-03-25 Person 3 5 0

The doctors are fantastic at Keele Practice and the reception team try to be as helpful as possible. However, access to appointments is becoming very difficult since the practice was taken over by Combined Healthcare Trust. There are no appointments available by the NHS App or Patient Access and I had to try calling over 5 days to finally get through and get an appointment booked.

Access needs to be sorted at the practice it has significantly declined since the start of 2024.

Keele Practice 2024-03-22 Person 5 5 0

I was seen by a wonderful doctor who listened to me and fully understood. She was compassionate and caring Keele Practice is the best surgery and although it is always busy all the staff including the receptionists go out if their way to help and are always professional Thank you to everyone one there.

There wasnt anything you could have done better.